We were having dinner with old friends last week. We see them every summer, when we spend time at the family cottages on Canandaigua Lake. It’s a lovely part of our summer ritual, reconnecting with people we love who live far away most of the year.
So, between sushi bites, we caught each other up on our lives and the lives of our kids.
I learned that their son, Jasper, is working for Entertainment Arts, a leading video game company. Jasper’s a software dude and he’s currently working on a John Madden football game. Something that puts you (the viewer/gamer) right there into the gritty, grunty, grid iron action.
Last week Jasper’s boss gave him this task: “Make the helmets really shiny.”
Shiny helmets are a small detail in the context of creating this huge game. A detail that might be easy to overlook given all the other major muscle groups that needed attention.
That’s the nature of details – they’re easy to dismiss.
To think of as unimportant. But, as the great designer Mies van der Rohe famously said, “God is in the details.” And, though I don’t want to get overly theological, when it comes to digital football, God (or at least the vital, gritty, intensely visual sense of reality) is in the shiny helmets.
Because if the helmets ain’t shiny, the game loses its life and becomes . . . um . . . dull.
There are helmet’s that need shining in your work too.
Little details that need attention. Small differences that make the difference. That elevate, intensify, enliven, and enrich your customer/client’s experience. You can ignore these details and still get by. But, your work will lose its life and start feeling dull.
So, what are the helmets that you’re going to shine this week?

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