Plans don’t go as planned. Life tumbles you around. Why?

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My mother, Roslyn, and my Aunt Sena had a falling out in 1968. They stopped speaking to each other. My mother died in 2006. They never reconciled.

It’s now 2010 and Sena’s in a nursing home near my house. Her memory is dissolving away. Yet, when I say my mother’s name, Sena still scowls.

She [...]

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The greatest results come about when you’re in something called “flow”. What is this flow state? And how can you get there?

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How can you stay centered, resourceful, and balanced when dealing with . . . difficult people?

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Quick-fixes are appealing. Who wouldn’t want their problem to go away quickly?
But, the problem with quick-fixes is that they only address the symptoms not the source of the problems.
So, the impact of a quick-fix is very, very, short-lived. And once the effects wear off, the problem returns, bigger and badder than before.

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Correct this one communication mistake - and everything you say, write, present will be better.

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In 1953 two men reached the summit of Mount Everest. They celebrated that achievement in two very different ways. How can leaders follow both examples?

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Leadership is all about action . . . or is it? What about pausing? What about tactical patience?

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What does Roy Rodgers and hardwood floors have to do with leading change?

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What does it mean when people are silent? What are they really trying to communicate? Do you know the eight flavors of silence and how to respond to each of them?

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