Being positive sounds so . . . positive. Then, what turns it negative?

[Read more →]

My mother, Roslyn, and my Aunt Sena had a falling out in 1968. They stopped speaking to each other. My mother died in 2006. They never reconciled. It’s now 2010 and Sena’s in a nursing home near my house. Her memory is dissolving away. Yet, when I say my mother’s name, Sena still scowls. She [...]

[Read more →]

What does rock climbing have to do with resolving conflict? Or Spinal Tap?

[Read more →]

Quick-fixes are appealing. Who wouldn’t want their problem to go away quickly? But, the problem with quick-fixes is that they only address the symptoms not the source of the problems. So, the impact of a quick-fix is very, very, short-lived. And once the effects wear off, the problem returns, bigger and badder than before. Related [...]

[Read more →]

How does what you believe about resistance affect your ability to lead?

[Read more →]

Why is chaos important? How does it contribute to teamwork?

[Read more →]