Are you ready to stop otherizing?

January 24th, 2011 · No Comments

What happens when you see another as “the other”?

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How “tasting dirt” resolves conflict & improves communication

May 20th, 2010 · 2 Comments

What can wine connoisseurs teach you about resolving conflict?

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3 steps to solving long-standing problems

May 10th, 2010 · 1 Comment

How does ignoring problems help and hinder you? The secret is knowing how to “rant”.

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Are You Balanced & Fair?

May 4th, 2010 · No Comments

Recent poll conducted by Pew research and NPR found that people no longer think that the news is just . . . um . . . news. We don’t believe the news reports. We assume that what we’re hearing and reading isn’t simply facts. Rather, we getting heavily seasoned facts. Facts spiced, breaded, and sauced […]

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Is it consensus or conflict?

March 31st, 2009 · 1 Comment

Many leaders mistake silence for consensus. How can you avoid this trap?

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How to reduce conflict: A 14-second tutorial

March 4th, 2009 · No Comments

What can you do when conflicts arise? Two simple (though not always easy) strategies for reducing conflict in any situation.

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