The Inner Art of Listening

August 18th, 2010 · 1 Comment

If you’re only listening with your ears – you’re not listening.

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What to do when you don’t know what to do

May 16th, 2010 · 1 Comment

There is a part of you that knows “what to do” – even when you’re stuck.

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How can stillness accelerate change?

May 14th, 2010 · 2 Comments

When does going fast slow you down?

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Are you working with flies or butterflies?

May 12th, 2010 · 2 Comments

Some problems are like flies. Others are like butterflies. It’s essential to know which you’re dealing with.

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How to influence without saying a word

October 21st, 2009 · No Comments

How can you be influential without saying anything? What does it mean to leverage the power of silence?

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Is it consensus or conflict?

March 31st, 2009 · 1 Comment

Many leaders mistake silence for consensus. How can you avoid this trap?

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